Privacy Policy

At Indra Deva, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Jaikishan Bros, operating the Indra Deva brand and website indradeva.in, collects, uses, stores and protects your information when you visit or make a purchase through our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. ABOUT US

This website is owned and operated by:

Jaikishan Bros
Ground Floor, C18, Navyug Niwas, Grant Road, Dr. Dadasaheb Bhadkamkar Marg, Plot 167/262, Mumbai, Maharashtra, 400007, India

Website: indradeva.in
Email: info@indradeva.in

2. INFORMATION WE COLLECT

When you visit our website, create an account, place an order, or contact us, we may collect certain information, including:

Personal Information

Full name
Mobile number
Email address
Billing and shipping address
Order and purchase details
Information you provide when contacting our customer support

Payment Information

Payments made through our website may be processed through third-party payment service providers, including Razorpay.

We do not ordinarily store your complete debit card, credit card, banking or other sensitive payment credentials on our own servers. Payment information is processed by the relevant payment gateway in accordance with its own privacy and security policies.

3. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

Process and fulfil your orders
Process payments and issue refunds
Deliver products to you
Communicate with you regarding your orders
Respond to customer service enquiries
Provide information about our products and services
Improve our website, products and customer experience
Prevent fraud, misuse and unauthorised activity
Comply with applicable laws and legal obligations

We will use your personal information only for legitimate business purposes and in accordance with applicable law.

4. SHARING OF INFORMATION

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted third-party service providers where necessary to operate our business, including:

Payment processors such as Razorpay
Courier and logistics partners for order delivery
Technology, hosting and website service providers
Customer support and communication service providers
Professional advisers, where necessary
Government authorities or law enforcement agencies where required by applicable law

Such information will be shared only to the extent reasonably necessary for the relevant purpose or where required by law.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage and enable certain website functions.

Cookies may help us remember your preferences, maintain shopping cart functionality and understand how visitors interact with our website.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.

6. DATA SECURITY

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including order fulfilment, customer service, accounting, taxation, legal and regulatory requirements.

When personal information is no longer required, we may securely delete or anonymise it, subject to applicable legal and regulatory requirements.

8. YOUR RIGHTS

Subject to applicable law, you may have rights in relation to your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally permissible
Withdraw consent where processing is based on consent
Raise concerns regarding the handling of your personal information

To exercise any applicable rights or raise a privacy-related concern, please contact us at:

info@indradeva.in

We may need to verify your identity before processing certain requests.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites, services or platforms. These third-party websites operate independently and have their own privacy policies.

We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to review their privacy policies before providing them with personal information.

10. CHILDREN'S PRIVACY

Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided us with personal information without appropriate consent, please contact us at info@indradeva.in , and we will take reasonable steps to address the matter.

11. CHANGES TO THIS PRIVACY POLICY

We may update or modify this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.

Any changes will be posted on this page with an updated Last Updated date. We encourage you to review this Privacy Policy periodically.

12. CONTACT US

If you have any questions, concerns or requests relating to this Privacy Policy or the way we handle your personal information, please contact us: